Very promptly. By email and in your dashboard on our web site. We give you two options to access your enquiry. The full details of the enquiry are entered into your dashboard and remain there for future access. An email is also forwarded to your chosen email.
ReDIY is passing on the enquiries.
As Realestate.com.au did not allow Private Sellers and Landlords to advertise directly on their site, the enquiries come to us and we forward them directly to you. (However, they do permit private landlords direct access now) This is a strict policy of theirs. Therefore, no owner contact details are to be in the advertisement. The property shows as a property advertised by ReDIY, with our contact details. We will explain this.
Realestate.com.au exclusively for Agents.
Realestate had a very strict policy that their site was for Real estate agencies only. They charge agents a contractual monthly subscription as well as a great deal extra for feature, premium and platinum listings. As Real Estate Agencies have a great many number of properties advertised at any one time, these high fees can be acceptable. In the majority of instances, the costs are passed on to their client in the form of marketing costs, commonly known as Vendor Paid Advertising.
How can ReDIY list my advertisement on Realestate.com.au
ReDIY is a registered, approved advertiser. This gives us access to Realestate. ReDIY, can therefore advertise your property on Realestate. The cost, with ReDIY is a one off payment. The advertising costs are displayed on our website.
Domain.com.au charge landlords and sellers more than ReDIY.
Domain.com.au permits Private Landlords and Sellers to advertise on their site. There fees are for advertising in increments of between 2 and 12 weeks. If not leased or sold in the selected time frame, you need to pay again to advertise. Their fees are a lot more than the cost to advertise with ReDIY.
Communicating with Enquiries when you use ReDIY.
Because of the policy of Realestate, your advertisement with ReDIY, has our contact information on their site. Enquiries can contact us by Phone, email or by using the chat function on our web site. The enquiries cannot contact you directly, in the first instance. Once we have forwarded the enquiry to you, you will have all the supplied contact information of the enquiry. You can then make contact directly. If they sign in to our web site, you can utilise our chat function, to chat directly with them. Our site is available 24 hours a day, 7 days a week.
Help is available with ReDIY.
As we are located in Brisbane, all of our times are in Brisbane time. We are available by email, phone and the chat function on our web site between the hours of 8am and 10pm on week days and 9am till 8pm on weekends. All enquiry received between the hours of 7am and 10pm on any day will immediately be forwarded to you. If the enquiry is received outside of these hours, it will be forwarded to you as soon as possible when the staff return in the morning. We have tried to cater for all states within Australia with our support hours.
When the enquiry is received by you, you can opt to make an appointment for a private viewing or suggest they attend your next appointed open for inspection. If you choose to phone the enquiry, it is a good opportunity to ask a few questions. If it is a rental property, you could ask them why they are leaving their current property. If the property is for sale, you could ask how many properties they have inspected and follow up with what was wrong with them. There are many more questions that you could ask. Your aim is to try to pre qualify them. Your time is valuable. You do not want to re arrange your schedule for time wasters. You only want genuine buyers or tenants inspecting your property.
ReDIY encourages DIY.
Although, we are a Real Estate Agency, we have developed our site for Private Landlords and Private Sellers.ReDIY- Real Estate Do It Yourself - is an innovative site. Our aim is to assist Private Sellers and Private Landlords. We have developed our site for this sole purpose. There are many optional extra features on our site that you can utilise and there are many more to come. We want you, the Private Seller and the Private Landlord to do it all yourself. We want to assist you. with the advertising, to sell or lease your property like a professional. You know your property better than anyone else so why not do it yourself and save money.
You can be confident, when advertising your property on the major Real Estate sites, with ReDIY that you will receive all the enquiries in a professional manner and promptly.